Customer Service
Returns and Refunds
You mean a lot to us. If something isn’t right with your order, we’re happy to offer a refund or replacement — just let us know, and we’ll take care of it.
Need Repairs?
We put a lot of care into making our products and ensuring their quality. However, if something arrives damaged or breaks due to our oversight or during shipping, please don’t hesitate to contact us — we’ll make it right.
Orders
Most of our products are ready to ship — we want you to receive exactly what you purchased, grain pattern and all. Some items, however, are made to order, which means they’re crafted just for you. For these, please allow 2–4 weeks for shipping. We truly appreciate your patience and support!
Privacy Policy
Your privacy matters to us. We only collect the information we need, and we’ll never share your personal details with anyone unless you explicitly ask us to.
